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24 Hour Cancellation Policy
We request that notification be given at least 24-hours in advance when an appointment must be cancelled or rescheduled. We realize that emergencies and scheduling conflicts arise and are sometimes unavoidable, however, advance notification allows us to fulfill other patient’s scheduling needs and keeps the clinic operating at its most efficient level. Due to our unique one-hour appointment scheduling system, missed appointments without notification are a significant inconvenience to the therapist, the clinic and other patients. The first time you cancel an appointment without 24 hour notice we reserve the right to schedule only one appointment at a time. After a second missed appointment without the required notice, we reserve the right to place you on a same day schedule, meaning no advance appointments will be scheduled.